Zilliant Podcasts

on "Ecommerce"

A Passionate Debate Between Two CX Experts

A Passionate Debate Between Two CX Experts

Price changes and churn threats occur throughout the customer journey. How your organization handles them determines how your customers will react: either positively or negatively. Do they stick with you and buy now? Or go elsewhere without a word? It’s up to you. This friendly debate between two pa...

eCommerce
Marketing
Sales
Pricing
CEO Summit: The Vision and Value Behind Digital Sales Transformation

CEO Summit: The Vision and Value Behind Digital Sales Transformation

Logik.io CEO Chris Shutts returns to the show, this time to connect with Pascal Yammine, chief executive officer of Zilliant. They discuss the transformational digital shift occurring in industries like traditional manufacturing, high-tech, software, and business services, driven by customer demand...

Manufacturing
eCommerce
Pricing
Building Your Best Digital Future w/ Argano

Building Your Best Digital Future w/ Argano

“The world is not constant and stable. So why should your pricing strategy be? You have to mimic the working world that you live in,” said Argano Chief Strategy Officer Tim Harris on today’s episode. Harris joined Barrett Thompson to continue the show’s ongoing examination on how manufacturers are d...

Manufacturing
eCommerce
Pricing
The State of B2B in 2023

The State of B2B in 2023

Zilliant Chief Marketing Officer Lindsay Duran and General Manager of Commercial Excellence Barrett Thompson take a long look at the B2B landscape as considerable macroeconomic uncertainty persists. How should companies adjust their pricing strategies as prices eventually come down? How can sales op...

Economic Trends
eCommerce
Sales
Pricing
B2B Reimagined: Ep 29 | Exceptional CX with Accelalpha’s Devang Bhavsar

B2B Reimagined: Ep 29 | Exceptional CX with Accelalpha’s Devang Bhavsar

Today we are joined by Accelalpha’s Devang Bhavsar. In his role as Partner, CX & ERP Practice, Devang is focused on helping companies make it easy for their customers to do business with them. As digital commerce becomes dominant, “customer experience will overtake price and product as the key b...

Manufacturing
eCommerce
Partner
Pricing
B2B Reimagined: Ep 19 | From “Why?” to “How?”: eCommerce in B2B Manufacturing

B2B Reimagined: Ep 19 | From “Why?” to “How?”: eCommerce in B2B Manufacturing

SAP’s Jonathan Burdette joins host Barrett Thompson to dissect THE compelling event of 2020 for B2B manufacturers: a forced transition to digital commerce due to COVID-19. Whereas traditionally sales reps walked the factory floor to build relationships, understand what equipment is working and what...

Manufacturing
eCommerce
Partner
B2B Reimagined: Ep 14 | Commercial Challenges in Specialty Chemicals Distribution

B2B Reimagined: Ep 14 | Commercial Challenges in Specialty Chemicals Distribution

Dr. Steve Laborda, chief executive officer of ValueBizBooster, joins our show to discuss the importance of commercial excellence in the specialty chemicals distribution industry. Laborda and host Barrett Thompson diagnose the biggest challenges facing these businesses, including increased complexity...

Distribution
eCommerce
Sales
Pricing
Solve the Rate-Setting Challenge in Shipping & Transportation

Solve the Rate-Setting Challenge in Shipping & Transportation

Rate setting in the shipping and transportation industry hinges on striking a delicate balance between all the factors that drive rate: Mode, origin, destination, time of year, capacity, and more. In this episode, Zilliant General Manager of Commercial Excellence Barrett Thompson and Zilliant Senior...

eCommerce
Services
Pricing

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