Outcome-Focused Customer Success
Our dedicated team of experts invests in solving challenges and delivering long-term success.
Learn How Ben E. Keith is Revolutionizing the Sales Game with AI-Driven Pricing
Foodservice is a highly competitive, thin margin industry for distributors and the operators they serve. In this 3-minute video, hear how Ben E. Keith's David Werner and Randy Richardson are changing the game for their Distributor Sales Reps (DSRs) and their operator customers.
Fully Dedicated to Each Unique Customer
When you work with Zilliant, you can be confident in our customer-first dedication. We take the time to know the intricacies of your business and tailor a solution to meet its unique needs.
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Strategic Partner
- Tap into the extensive experience of your customer success manager to derive benefit from Zilliant solutions – now and in the future.
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Continuous Value
- Jointly develop tailored customer success plans that focus on maximizing value and adoption.
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Change Management
- Partner with Zilliant on training, change management and user feedback sessions to ensure end users trust and act on the guidance.
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Precise Measurement
- Measure total impact with adoption metrics, margin and revenue driver analysis, pricing opportunity analysis, and KPI trends.
“We chose Zilliant because their team authentically engaged with our employees to understand our business. They were able to develop and articulate clear cases to demonstrate the value of their platform.”
- Oldcastle APG Vice President Strategic Initiatives Karl Kottke
“Zilliant came in and understood the heart of our complex business in the B2B landscape. They developed an AI model that helps us identify growth and retention opportunities. But they didn't stop at just building the tool. They were so passionate about our success and achieving our company goals that they continued to work with us on the best adoption strategies. They were crucial to helping us achieve our targets. This is true partnership!”
- Shirley Mitchell, Senior Manager, Customer Experience, Valvoline
How We Help Customers Succeed
We apply our history of positive outcomes and B2B expertise to craft the best solution and success plans to address your unique pricing, sales and commercial challenges.
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Unwavering Focus on What Works
- Focus on the 8 key drivers of success to guide our engagement.
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Tailored Plans to Ensure Success
- Jointly-crafted success plans to meet your corporate goals and objectives.
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Structured Engagement
- Weekly team meetings, monthly progress reports, semi-annual executive reviews, end-user feedback sessions.
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Comprehensive Approach
- Engage the right roles within your organization at the right time for continued success.
Are you ready to learn how Zilliant can help you overcome your pricing challenges?
Reach out to us today to learn how we can help!