Today we welcome on Mike Bramble,managing consultant for commercial performance applications at Enigen. Mike introduced himself to our host Lindsay Duran by proclaiming, “CPQ is very much in my blood.”Which made him the perfect guest for this episode’s topics, namely customer and sales rep self-serv...
Digital commerce and self-service channels may grab all the headlines, but your B2B sales team remains critical to building a satisfying customer experience, in both manufacturing and distribution. Yet it’s becoming tougher each year for sales reps to live up to that responsibility. With the so-call...
We welcome Tata Consultancy Services (TCS) Enterprise Architect Prashant Garg, who specializes in Quote-to-Cash, to the show to talk all things manufacturing and CPQ. Given the recent industry upheavals and the scramble to digitize commercial processes, Garg and host Barrett Thompson describe the ur...
Returning guest David Moss, partner at PwC, drops by to dispel a common myth about revenue growth management: it’s not just applicable in consumer markets. In fact, the concept is widely relevant for B2B companies, who thrive on analytical insights into sales and marketing every bit as much as their...
Just over a year ago, we had Capital Pricing Consultants CEO & Founder Lydia DiLiello on the show to trade ideas for pricing in an unprecedented pandemic. Whereas back then the concern was avoiding a race to the bottom, the opposite challenge is now raging through B2B pricing departments. With t...
Zilliant General Manager of Commercial Excellence Barrett Thompson welcomes Steve Stessman, vice president of business development at KBMax, to the program. On the agenda today? Digital transformation and innovation in B2B eCommerce for manufacturing companies. Steve’s long-time focus has been helpi...
Today we are joined by Accelalpha’s Devang Bhavsar. In his role as Partner, CX & ERP Practice, Devang is focused on helping companies make it easy for their customers to do business with them. As digital commerce becomes dominant, “customer experience will overtake price and product as the key b...
Today we are joined by pwc Consumer Markets Pricing and Profitability Practice Leader David Moss, for a timely conversation on pricing strategy amidst an impending inflationary period. David brings decades of consulting experience to our discussion, sharing strategies forged in the crucible of the 2...
Today we are joined by Salesforce Sr. Director of Product Management, Quote-to-Cash Solutions Erwan Kerebel for a breakdown of challenges, opportunities and reimagined solutions within the Configure, Price, Quote (CPQ) space.Kerebel outlined three focus areas for manufacturers: faster quote turnarou...
We welcome two guests from our strategic partner Acumen Solutions, Manufacturing Industry SME Gary Brown and Engagement Director Kyle Dreyer, to take the pulse of the modern manufacturer during a time of intensifying change.Host Lindsay Duran leads the conversation, which covers the need for custome...
In this episode, we are pleased to host SAP Principal Solution Manager, IBU Wholesale Distribution Susanne Adam to take the pulse of trends, challenges and opportunities in global distribution businesses.The threats of the past year and change have been well-documented, and Susanne offers us a front...
SAP’s Jonathan Burdette joins host Barrett Thompson to dissect THE compelling event of 2020 for B2B manufacturers: a forced transition to digital commerce due to COVID-19. Whereas traditionally sales reps walked the factory floor to build relationships, understand what equipment is working and what...
The Configure, Price and Quote (CPQ) market has exploded in recent years, as businesses embrace smarter technology to empower their sales reps to build better offers and close more deals. Zilliant has teamed up with Oracle, a market leader in CPQ, to infuse scientific price guidance, price segmentat...
In this episode, Lydia DiLiello of Capital Pricing Consultants joins host Lindsay Duran to untangle the curious times B2B companies currently face. How can you protect margins in the age of COVID-19? How do you avoid price wars and a race to the bottom? How do you react to a situation...
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