Creating a Frictionless Customer & Sales Experience

As its sheer scale and business complexity outpaced its customer price agreement management capabilities, a general services company realized its quoting and contracting process was difficult for both customers and sales reps. Sales reps had to provide order details manually with limited flexibility, and the quote turnaround time lagged as the pricing team completed analysis. The company quickly realized it needed to integrate data science into its pricing process to automate flexibility for sales and analysis for the pricing team.

Read this eBook to learn how the company partnered with Zilliant to transform its approach to pricing and leveraged Zilliant's Agreement Management to completely revamp its price agreement process, allowing sales reps to streamline quoting and spend more time selling.