mindshare 2025

Jim is the author of "Stop Racing in A Blindfold! Big Data + Pricing Science Drive Bigger Profits", which draws on his 20-plus years in pricing across more than 15 industry verticals. He has also held several line management & technical roles including CIO, D/CIO, product manager, & many executive roles in the U.S. Army & Army Reserve. Jim is a graduate of the US Military Academy at West Point, NY and holds a Master's Degree in Operations Research from the Georgia Institute of Technology.

Henk is recognized worldwide as a leader in his field. He has been instrumental in framing the directions of Variant Configuration in SAP from its very beginnings in 1993. He was one of the founders of the Configuration Workgroup, and, as an SAP customer, was one of the authors of its landmark Configuration Requirements paper - a document that sets the standard, still, for Best of Breed product and systems configuration expectations in industry today. Henk has proven himself a gifted developer and architect, known for his incisive analytical skills, technical imagination, and talent for innovation. He is also known as an exceptional leader and passionate teacher.

As a versatile Senior Executive with a strong background in IT, Supply Chain Management, Business Development and Product Management, Kennith has devoted his career to optimizing business performance by leveraging technology as a strategic business enabler. He has been particularly effective in building and leading diverse cross-cultural and cross-functional teams that bring disruptive and cost-effective solutions to global businesses and customers. In doing so he has effectively utilized new technologies and Enterprise Agile methodologies to rapidly monetize Digital, Transformation, Merger and Acquisition strategies while improving the bottom line in complex ecosystems.

Susan Norris brings nearly three decades of expertise in B2B operations, from quote to cash. She currently serves as a Division Pricing Manager at Eaton Corporation, where she has successfully led projects in price optimization and agreement management as well as development of metrics and dashboards to enhance analysis. Her career spans various roles in pricing, credit analysis, and marketing, where she has consistently driven business results through strategic, data-driven insights and effective cross-functional collaboration. Susan is passionate about leveraging technology and process improvement to deliver successful outcomes.

Patrick's background includes over 20 years leading global Pricing & RGM teams to grow profitable revenue share through strategy & analytics. At Sherwin-Williams in Cleveland Ohio, Patrick leads the Global Pricing team for the Performance Coatings Group, which serves the Industrial/B2B customers via Business Units of Protective & Marine, Automotive, General Industrial, Industrial Wood, Packaging, & Coil. The Global Pricing team supports the BUs through pricing strategy, optimization/quoting, analytics, process, & systems. Prior to Sherwin-Williams, Patrick led Pricing teams at Tenneco, Moen, FedEx, MillerCoors, Coca-Cola, & OfficeMax. Patrick's formal education includes a Master's in Business Analytics & Data Science from Northwestern University, Bachelor's in Marketing from Miami University of Ohio, Lean Six Sigma, and Certified Pricing Professional.

As the Head of Global Revenue Management Systems at UPS, Nagu manages Pricing and Revenue Management Systems used across the globe, supporting $70+ Billion of UPS Revenue. Nagu has over 25 years of professional experience, spanning various disciplines of Marketing and Engineering. From his recent role as VP of SMB Pricing Operations for US, Nagu incorporates unique user perspectives, expanding Next Generation Pricing Systems globally at UPS.

Barrett spearheads Zilliant's industry expertise and thought leadership in the pricing lifecycle domain, aligning Zilliant solutions to market needs and promoting pricing and sales best practices among our customers. Over the past three decades, Barrett has built and delivered optimization and pricing solutions to Fortune 500 businesses in diverse vertical industries including building materials manufacturing and distribution, industrial components manufacturing, semiconductor manufacturing, office supply distribution, hardware-software distribution, pharmaceutical and medical device distribution, telecommunications, and multiple travel and transportation verticals. He has held management positions at multiple software enterprises including Manugistics, Revenue Technologies, Talus Solutions and AtWork Technologies. Barrett is a frequent speaker and author on achieving rapid, sustainable profitability improvements through the application of pricing science. Barrett received both his Bachelor of Science in Applied Mathematics and his Master of Science in Operations Research from the Georgia Institute of Technology.

Christina Javier is an experienced product management leader with over a decade of expertise in enterprise software applications. Specializing in CPQ (Configure, Price, Quote) and subscription management solutions, Christina has a proven track record of driving product strategy, enhancing user experiences, and delivering scalable solutions for businesses. With a deep understanding of complex pricing models and revenue management, Christina excels in aligning product development with customer needs and market trends. Passionate about innovation and efficiency, Christina is dedicated to optimizing workflows and creating impactful solutions that drive business growth.

Chris is responsible for the AI roadmap and initiatives across the Zilliant platform. He has more than 12 years of experience in tech, including product leadership roles at Amazon and Kajabi. Chris is passionate about building with emerging technologies and learning new economics.

For the past 23 years, Dave has been responsible for the delivery of various pricing solutions on the Zilliant IQ Platform, and he now drives the strategy and roadmap across our product applications. He's led the initial development and release of several Zilliant products including Price Manager, Real-Time Pricing Engine, the initial release of Deal Manager and Sales IQ, and the migration of Price IQ to the SaaS platform. Prior to the product group, Dave led the solutions engineering team responsible for successful project implementations. He holds a bachelor's degree from the University of Texas.

Jim is the author of "Stop Racing in A Blindfold! Big Data + Pricing Science Drive Bigger Profits", which draws on his 20-plus years in pricing across more than 15 industry verticals. He has also held several line management & technical roles including CIO, D/CIO, product manager, & many executive roles in the U.S. Army & Army Reserve. Jim is a graduate of the US Military Academy at West Point, NY and holds a Master's Degree in Operations Research from the Georgia Institute of Technology.