Zilliant Incorporated (“Zilliant”) engages subprocessors to assist in providing Services to its customers. This document provides information related to the subprocessors. This document does not create any additional obligations or grant any rights not contained in your commercial agreements with Zilliant. Capitalized terms used in this document have the meanings given them in the applicable Data Processing Addendum, Data Processing Agreement or Master Software Subscription and Services Agreement or similar agreement between Zilliant and you, its customer.
Zilliant uses the following subprocessors to provide the Services:
| Subprocessors | HQ Locations and Processing Locations | Nature and Purpose of Processing | Product(s) |
|---|---|---|---|
| Accenture International Limited | Ireland* and India | Outsourced engineering, technical support and customer services | Zilliant SaaS Software Services |
| Amazon Web Services | United States*, Germany, Ireland | Hosting Services | Zilliant SaaS Software Services |
| Atlassian | United States* | Jira support ticketing services | Zilliant SaaS Software Services |
| Docebo NA, Inc. | Canada* | Customer Product Training | Zilliant SaaS Software Services |
| Salesforce.com | United States* | Platform Solutions and Tableau | Zilliant SaaS Software Services |
| SoftServe | United States*, Poland, Ukraine | Outsourced engineering, technical support and customer services | Zilliant SaaS Software Services |
| TEAM International | United States*, Colombia | Outsourced engineering and technical support | Zilliant SaaS Software Services |
*Headquarter locations
Zilliant Affiliates
The following entities are affiliates of Zilliant. Zilliant may utilize them as subprocessors to provide the Services. As a result, customers that use the Services may have their Personal Data processed by:
| Affiliate Name | Entity Country |
|---|---|
| Zilliant S.R.L. | Italy |
| Zilliant GmBH | Germany |
| Zilliant Deutschland GmbH | Germany |
| Zilliant Singapore Pte Ltd | Singapore |
| Zilliant Limited | United Kingdom |
| In Mind Cloud US Inc. | United States |
Subprocessor Notifications
Customers may subscribe to notifications of new subprocessors by sending customer name, contact name and e-mail address to privacy@zilliant.com with the subject line “Subprocessor Notice Registration” and providing the email address to which you request we provide notices of new subprocessors.